This training explores what problem solving is, steps to problem solving, strategies for effective problem solving, barriers to solving problems and how to overcome them as well as what complicated vs complex problems are and how to solve them.
Have you ever known someone who seems to have an answer for any challenge? No matter what life throws their way, they take it in stride. While some people may just have a knack for it, the truth is that anyone can develop strong problem-solving skills.
In this course, you’ll start with a five-step problem-solving process anyone can use. Then, you’ll learn some strategies and behaviors to make problem-solving easier. Finally, you’ll get tips for rising above challenges and barriers that will inevitably come your way.
Whether you’re advancing in your current career or exploring new opportunities, we provide the tools and support you need to succeed, tailored to your individual learning style.
Our online portal makes it simple to access courses from any device
You can log into your learning using a laptop, computer, smartphone, or tablet, such as an iPad. As long as you have internet access, you can access your learning anytime, anywhere. If you’re completing the course at one of our centres, you’ll use our computers and Wi-Fi.
All of our courses are free, as long as you are 19 or older and meet the requirements of our funding regulations. Your keyworker or employment broker will discuss these requirements with you at sign-up and complete the necessary paperwork. So, don’t worry there’s no cost to you.
Your tutor will mark your work once you’ve completed all of the learning materials and any required questions or mock exams. If you need to expand on certain answers, such as providing more detail for a question that asks you to “explain,” your tutor may ask for more information to meet the assessment criteria. You may receive personalised feedback via email or be invited to come into the centre for one-on-one support if needed.
After your work has been marked and passed, you’ll receive your certificate. For non-accredited and skills courses, this will be sent electronically straight away. For accredited courses, certificates will be issued within 24 hours to 6 weeks, either electronically or as a paper copy. If electronic, it will be emailed to you. If it’s a paper copy, we’ll ask you to collect it from your nearest centre.
You can email your tutor directly for feedback and support. Alternatively, you can use the “Contact Us” section on WP Connected to send an enquiry, and your tutor will get back to you as soon as possible.
